Fru Tholstrup Art Ltd
Privacy Policy
Fru Tholstrup Art values your privacy. We are committed to protecting the privacy of our clients, suppliers and customers. We respect the choices you make about how you would like to hear from us, and how we make use of your personal data.
1. Privacy Notice
This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, shared or transmitted by us. Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it.
Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.
Policy updated 02 February 2020.
1.1. About Fru Tholstrup Art Limited
This policy applies to information held about clients and prospective clients, suppliers and prospective suppliers, artists, contacts and all other persons about whom Fru Tholstrup Art Limited holds information. By ‘information,’ we mean personal information about you that we collect, use, share and store.
In this policy, “we,” “us,” and “our” means Fru Tholstrup Art (trading as Fru Tholstrup Art Limited) which is a company registered in England and Wales with company number 10804345, registered office 5 Ferrymans Quay, William Morris Way, London, SW6 2UT, United Kingdom.
“You” means the individual to whom the information relates.
2. Our Privacy Promise
Fru Tholstrup Art promises to use your data ethically and to allow you access so that you can update it, restrict its use, or ask us to delete it.
2.1. What type of data do we collect about you?
We may process, i.e. collect, store, use, delete and otherwise manipulate or access, the following personal data about you:
your name;
your contact information such as your address, email address and telephone number;
your payment details / financial data i.e. your bank name, account number and sort code;
information related to your attendance of, and interest in, Fru Tholstrup Art events and at art fairs;
information about you that you give us in person at our events and art fairs, by filling in forms on our site www.frutholstrup.com (our site) (e.g. to sign up to our mailing list) or by corresponding with us by phone, e-mail or otherwise; and
information in relation to your purchase of our artwork or use of our services.
2.2. How we collect information about you?
You may provide us with personal data about yourself:
when you correspond with us by phone, e-mail or in person;
when you sign-up for information at Fru Tholstrup Art events and at art fairs; or
when you complete a request form on our website or another service that we use.
2.3. What we do with the information we gather?
We may collect your personal data to:
inform you of the various products and services we offer;
help us manage the products and services we provide to you;
provide information about our artworks and services to you;
keep you informed about artworks, artists and events that we think you may find interesting;
carry out our obligations arising from any agreements entered into between you and us;
communicate with you;
keep our site safe and secure;
comply with legal and regulatory obligations; and
for security and to check your identity.
2.4. Legal basis for processing
Our processing of your personal information is necessary:
for the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts;
for the purposes of legitimate interests pursued by us; or
in order to comply with a legal obligation to which we are subject.
In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.
2.5. Legitimate interests
Where our processing is based on the legitimate interest grounds described above, those legitimate interests are:
(i) collecting personal information to provide you with a smooth and efficient client experience;
(ii) to make sure you receive updated information on Fru Tholstrup Art's business activities;
(iii) to provide the services you have requested; and
(iv) for our own marketing and research.
2.6. Marketing
Where you are one of our clients, or have otherwise agreed to be contacted for marketing, we may use your personal information to send you information about Fru Tholstrup Art events, art fairs and works of art.
You can unsubscribe from receiving them at any time. If you no longer wish to receive our correspondence, you may unsubscribe via the “unsubscribe” button in our newsletter, or you may notify us in writing via the Contact form www.frutholstrup.com/contact on our website. We will action any opt out request from you without delay.
2.7. Sharing your information
Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our art work or services, respond to your inquiries or for any of the purposes described in this policy.
We may also share your personal information with:
law enforcement agencies, other governmental agencies or third parties if we are required by law to do so; and
other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity.
We may also share your personal data with any member of our group, which means our subsidiaries, or our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
2.8. Transferring Your Information outside the UK
Your personal information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers.
When we, or our permitted third parties, transfer your information outside the European Economic Area, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the European Economic Area or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where:
(i) the transfer is to a country deemed to provide adequate protection of your information by the European Commission; or
(ii) where you have consented to the transfer.
2.9. How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
2.10. Links to Other Sites
Our website may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our website you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.
Certain features of our site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or e-mail address.
2.11. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website and other services use encryption to protect your personal data. Any information we transmit via the internet, including our email communications, are encrypted while in transit. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website or other services over networks that we do not control. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We also expect you to use strict procedures and security to prevent unauthorised access to your personal data. If we have supplied you with the ability to set a password to access any part of our website, or any other service which have provided to you or help you manage, then you are responsible for keeping this password secure. Use a unique, secure password and do not to share your password with anyone. Where it is available you should always use two-factor authentication to protect your personal data.
We do not process payments on our website, but may use other third party websites or services to do so. All payment transactions will be encrypted.
3. Your Rights
Fru Tholstrup Art Limited can be contacted as follows:
Post to Data Protection Officer, 5 Ferrymans Quay, William Morris Way, London, SW6 2UT, United Kingdom.
Website Contact page www.frutholstrup.com/contact.
You can manage your subscription to our mailing list as follows:
Subscribe on our website at www.frutholstrup.com/contact.
Unsubscribe and any time by visiting www.frutholstrup.com/contact.
Update your personal preferences at any time by clicking the update preferences or unsubscribe links in any email sent by our mailing list.
You can update your preferences in other products and services that we provide by using the user preferences options of the the respective products and services, or by replying to any email from us.
3.1. Legal Compliance
Fru Tholstrup Art Limited is a Data Controller for the purpose of compliance and we operate in accordance with UK and EU law, including:
You can access information about Fru Tholstrup Art in the ICO Register of Data Controllers at ico.org.uk/esdwebpages/search.
3.2. What are your rights?
The EU General Data Protection Regulation gives you rights over how we store and use your personal data. At any time, you have the right:
to request access to or a copy of any personal data which we hold about you;
to rectification of your personal data, if you consider that the information we are holding is inaccurate;
to ask us to delete your personal data, if you consider that we do not have the right to hold it;
to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
to ask us to stop or start sending you marketing messages as described below in the marketing section;
to restrict processing of your personal data;
to data portability (moving some of your personal data elsewhere) in certain circumstances;
to object to your personal data being processed in certain circumstances; and
to not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in compliance with data protection legislation.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change via the Contact form www.frutholstrup.com/contact on our website.
3.3. Complaints
Questions, comments and requests regarding this policy are welcomed. If you wish to contact us about our privacy policy, or any personal data we might hold on you, then please use the Contact page www.frutholstrup.com/contact on our website. We will notify subscribers to our mailing list of any changes to our privacy policy.
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner's Office, which regulates and supervises the use of personal data in the UK, via their helpline on +44 (0)303 123 1113.
